Customer Service Feedback 2009
Thankyou for responding to the Campus Central Customer Survey. Your feedback is important to us.
1. Did we answer your question within 1 business day?
Yes
No
2. Was our response helpful and informative?
Yes
No
3. Was the tone and content of the response professional yet personal?
Yes
No
4. Did we satisfy your enquiry in the first instance or was your enquiry referred to another department?
Campus Central satisfied my enquiry in the first instance.
Campus Central did not satisfy my enquiry in the first instance.
Campus Central needed to refer my enquiry to another department and I was happy with the process.
Campus Central needed to refer my enquiry to another department and I was not happy with the process.
5. How can Campus Central improve its service to students and staff?
(Enter text into this box, maximum 2000 characters)
This information is private and confidential, please note we are unable to respond to individual feedback.
