Jump to Content

Service agreements

Service Agreements provide a range of services and resources for teaching and learning to academic staff. The Service Agreements are generated by your Division or Unit and then negotiated with the Learning and Teaching Unit and Learning Connection. This ensures the provision of services to support your Division or Unit in the achievement of its teaching and learning goals. 

Negotiating Service Agreements

Each year the LTU invites Divisions to nominate a small number of large scale projects for the service agreement that will address critical issues of underperformance on either national or internal ranking scales of student satisfaction.

The services and resources negotiated through the Divisional/Unit Service Agreement may include:

In addition the LTU provides core services to staff and students on all metropolitan campuses and by staff in online services based at Underdale.

You can discuss the development of your service and resource needs with your Divisional/Unit Liaison contact person.

Divisional Service Agreements

2006 Divisional Service Agreements (all PDF - download Adobe Acrobat)

2005 Divisional Service Agreements (all Word documents)

Activity Reports

Learning Connection Managers prepare annual Activity Reports for Divisions which detail the outcomes of the services and resources provided.

All Activity Reports are available as PDF documents (download Adobe Acrobat).

2005 Activity Reports

2004 Activity Reports

Useful contacts 

There are several people you may need to contact for your resource and service needs to be included on your Divisional Service Agreement: 

Once your Division has included your request on their Service Agreement you may need to contact staff from Learning Connection or the Learning and Teaching Unit to discuss further possibilities: 

 

top^