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Professor Maureen Dollard

Position: Professor Professor Maureen Dollard
Division/Portfolio: Division of Education, Arts and Social Sciences
School/Unit: School of Psychology
Campus: City East Campus
Office: P2-41
Telephone: +61 8 830 22277
Fax: +61 8 830 22956
Email: Maureen_dot_Dollard_at_unisa_dot_edu_dot_au
URL for Business Card: http://people.unisa.edu.au/Maureen.Dollard


Maureen is Director of the Centre for Applied Psychological Research and is Foundation Director of the Work and Stress Research Group at the University of South Australia. She is an occupational health psychologist and member of the College of Organisational Psychology of the Australian Psychological Association. Since 2000 she has won 12 nationally competitive research grants, 7 as lead CI, including 4 ARC Discovery Grants, and 6 ARC Linkage, together totalling nearly $2.5 million. She is lead Chief Investigator on an ARC International Linkage Grant with Utrecht University, The Australian-Netherlands Project on Work & Stress Research.She is an Expert Reviewer for the ARC of International standing. Her research goal is to establish a national surveillance system of psychosocial (stress) factors at work.

In 2005 she convened a Roundtable on an Australian National Research Agenda and Action Plan for the Prevention of Psychosocial Risk at Work, at the 2nd International Commission on Occ. Health (ICOH) International Conference in Japan. Twenty nine eminent international scientists (e.g. Kristensen, Siegrist, Kawakami) from 14 different countries attended. The Okayama Resolutions were drafted to promote national action in Australia. She convened the 7th Australian I/O conference and the 1st Asia Pacific Congress on Work and Organisational Psychology in Adelaide, 2007.

Her research and consultancy is in the area of work stress and she holds a PhD on the topic. She has worked with human service workers, correctional officers, Salvation Army officers, call centre workers, ambulance officers, nurses, farmers and police officers, and has developed best practice models in psychological injury prevention and management(Vic Workcover; NSW Workcover; NOHSC; Office for the Commission of Public Employment, SA). She has published two books and numerous papers in the area.

Maureen gave the key note presentation at the National Occupational Health Commission Symposium on the OHS Implications of Stress, Melbourne 2001, was an invited expert at the Academy of Social Sciences Australia Expert Workshop on Work Stress in Adelaide, 2002 and is a frequent speaker in the area, nationally and internationally. She was an invited member of the Scientific Committee for the International Congress on Psychosocial Factors at Work: East meets West, Japan 2005. She was keynote presenter at the European Conference of the European Academy of Occupational Health Psychology in Dublin 2006 and invited expert to the Institute for Psychosocial Medicine in Stockholm 2006, workshop on “From healthy work to healthy society”.

Maureen is on the International Advisory Board of the International Journal of Rural Management. She is leading research in this innovative niche area and is involved in research examining the impact of deregulation on dairy farmers and their families; and a study of organophosphate farm pesticide use and well-being in rural children. Other research focuses on remote health workers, remote development workers in India, and rural women entrepreneurs. She convened a world first symposium on rural work psychology at the European Work & Organisational Psychology Congress in Lisbon in 2003.


top Grants held

International

€750, 000 2006-08 Collaborator on EU 6th Framework Development of a European Psychosocial Risk Management Framework.

$55,700 (2003-). LX0348225: ARC LINKAGE INTERNATIONAL. The Australian-Netherlands Project on Work & Stress Research Dollard, Winefield, Metzer & Ranzijn, DeJonge, Schaufeli, Bakker, Peeters, Le Blanc. With Utrecht University, The Netherlands.

National Competitive

$420,000. 2008-11 ARC Discovery. Dollard, M.F., Winefield, A.H., La Montagne, A.D. Working wounded or engaged? Australian work conditions and consequences through the lens of the Job Demands-Resources Model

$450,000. 2008-12 ARC Discovery. Winefield, A., Delfabbro, P., Dollard, M.F., Winefield, H.R., Metzer, J., Hammarstrom, A. Transition from school to work: Final phase of a 10 year longitudinal study.

$446,000 2007-10 ARC Linkage, Round 2, Wakeman, J., Dollard, M.F., Dunn, S., Knight, S., McLeod, M., Rickard, G. Back from the edge: Reducing and preventing occupational stress in the remote area nursing workforce.

$226,000. 2008-10 ARC Linkage Round 2. A Winefield, A. H. Dollard, M.F., Provis, C., Developing and testing a best practice model of enterprise bargaining in the retail sector.

$158,000 2005-2008. LP0562310 ARC Linkage project Dollard MF, Winefield AH, De Jonge J, Bakker A. Optimal Resourcing: A longitudinal study of work demands, resourcing, and psychological well-being in Australian frontline police officers.

$45,000 (2002). ARC LINKAGE. Flashpoint in the Third Sector: A longitudinal study of Clergy care and well-being in Salvation Army Officers Dollard, M. F., .

$145,000 (2001-. LARGE ARC. Unemployment, underemployment, alienation, social exclusion, and mental health in young people: A longitudinal investigation of South Australian school leavers, Winefield, A. H., Dollard, M. F., Metzer, J.C.

$154,000 (2005-7) DP0556377 ARC DISCOVERY Grant. Winefield AH, Delfabbro PH, Dollard MF, Metzer JC, Hammarström A. Transition from school to work: A longitudinal investigation of unemployment, underemployment, alienation, social exclusion and mental health in young people

$63,240 (2001-). ARC SPIRT (APAI) (LINKAGE) Dollard, M. F., Biswas, S; Farrin, J., & Heffernan, P. Modelling work stress in dairy farmers and trialing supportive interventions in the context of economic upheaval from price deregulation.

$63,240 (2000-). ARC SPIRT (APAI)(LINKAGE). Dollard, M. F., & Winefield, A. H. The role of trust in the correctional work environment and implications for intervention.

$70,000 (1998). RHSET grant; Rural internship for clinical psychology masters students.

$90,000. 2002-3 Farm chemical exposure in rural South Australian children. Dollard, Edwards, Wilkinson, Holloway, Farrin Financial Markets for Children Research Grant.

Industry/University

$80, 000. Tuckey, M., Dollard, M.F., & Winefield, A.H. 2007- Psychosocial factors and medical discharge in NSW police. Police Association, NSW.

$28,000 2006 Research Services for a Stress Pilot project, Victoria WorkCover Authority

$65,000. 2004-06 Dollard, MF., La Montagne, T., Shaw, A., & Blewett, V. Work-related stress: Causes, Impact & Solutions for the Health and Community Services Sector. New South Wales WorkCover Authority

$105,000 2004-05. Dollard, MF. Research Services for a Stress Pilot project, Victoria WorkCover Authority

$50,000 2004. Dollard, M.F. Research Services for a Stress Pilot project, Victoria WorkCover Authority: Work & Stress Research Group.

Other Industry Research Funding (from 2000)

$59, 000 2007-09 Developing and testing a best practice model of enterprise bargaining in the retail sector. Distributive Shop Union-ARC Linkage Industry support.

$40, 000 cash, $100, 000 in-kind, 2007-11 Back from the edge: Reducing and preventing occupational stress in the remote area nursing workforce. Council of Remote Area Nurses of Australia, ARC Linkage Industry support.

$120, 000 cash, $746, 060 in-kind, 2007-11 Back from the edge: Reducing and preventing occupational stress in the remote area nursing workforce. Northern Territory Department of Health and Community Services, ARC Linkage Industry support.

$40, 000 2007-11 Back from the edge: Reducing and preventing occupational stress in the remote area nursing workforce. Australian Government Department of Health and Ageing, ARC-Linkage Industry support.

$5000 2006 Tuckey, M., Dollard, MF, South Australian Fire and Emergency Services Commission. Volunteer leadership at the local level: an extension of the Job Demands-Resources model from the individual to the collective

$32, 000 2004-05. Evaluating Victoria WorkCover Stress Risk Management Plan. Victoria WorkCover, Melbourne.

$44, 000 cash, $93, 000 in-kind 2005-08 Optimal resourcing: A longitudinal study of work demands, resources and psychological well-being in Australian frontline police officers. The Police Association of South Australia and The Police Association, Victoria, ARC Linkage Industry Support.

$2 500. 2004 Dollard, M.F. Analysis of workers compensation injury claims data base. Department of Education and Children’s Services Unit.

2004 $11 000 Dollard, MF, Lewig, K. & Winefield (2004. Job resourcing and work stress in frontline police officers. The Police Association, Victoria, ARC Linkage Industry Support.

2003 $4 000 Dollard, MF, Lewig, K., & Metzer, JC. A study of occupational stress in rural SA Ambulance personnel.

$13, 000 cash, $13, 000 in kind. 2001-02 Flashpoint in the Third Sector: Industry partner Salvation Army, ARC Linkage Industry Support.

$15, 000 Cash, 15, 0000 in-kind (2001-03) Dollard, M. F., Biswas, S., Farrin, J., & Heffernan, P. Modelling work stress in dairy farmers and trialing supportive interventions in the context of economic upheaval from price deregulation. DairySA, ARC Linkage Industry Support.

$15, 000 in cash, $15, 000 in kind.2000-02 Dollard, M. F., & Winefield, A. H. The role of trust in the correctional work environment and implications for intervention. Department of Correctional Services ARC Linkage Industry Support.

$20,000 (2006). Winefield AH, Dollard MF, Winefield HR, Stough CK, Gillespie N, Cooper CL, Bakker A. Assessing organisational interventions to improve well-being and performance of university staff: Theory and action. University of SA Development grant

$25,000 (2004). Winefield, A. H, Delfabbro, P., Dollard, M. F, Metzer, J. C, & Hammarstrom, A. Transition from school to work: A longitudinal investigation of unemployment, underemployment, alienation, social exclusion and mental health in young people. ARC Discovery (near miss development grant-UniSA, Research Policy committee).

$10,000 (2003). Knott, V., & Dollard, M. F. The workplace bullying process in SA organisations: An assessment of the impact of external interventions involving the employee ombudsman. Divisional Research Performance Funds, Divisional Research Grant.

$33,000 (2003). Way, S., & Dollard, M. F. Best practice model of public sector personnel selection. From Office for Commission of Public Employment.

$33,000 (2002). Dollard, M. F. & Winefield, A. H. Evaluation of Psychologically Based Workers’ Compensation Claims in the Public Sector, For the Office for the Commissioner for Public Employment.

$25,000 (2000). Dollard, M. F., Wilkinson, D., Cheers, B., & Harvey, J. Proposal for a Centre for Regional Development, UniSA Research Policy Committee.

$20,000 (2000). Dollard, M. F., & Winefield, A. H. Predicting workers compensation claims in Correctional Officers. ARC-SPIRT 1st Quartile- grant from UniSA Research Policy Committee.

$10,000 (2000). Cotton, S., & Dollard, M. F. Stress and well-being in Salvation Army Officers. Salvation Army Industry Contribution.

$48,451 (1996). Dollard, M. F. (Principal Researcher) with Winefield, A. H. & Winefield, H. R. (consultants). Review of occupational strain in Family and Community Services Workers . Competitive government tender offered from the Department of Family and Community Services and funded by the Department of Industrial Affairs.

$85,000 (1991). Dollard, M. F. (Principal Researcher) with Winefield, A. H. & McGuirk, E. T (consultants). Study into stress among Correctional Service Officers. (Competitive government tender offered from the Department of Correctional Services).

Funded Community Service Delivery and Research (Nationally Competitive)

$500,000. (2001-2002). Reconnect-Rural Youth Homelessness. Farrin, Thandi, M., Dollard, M. F., & Cheers, B. Commonwealth Department of Family and Community Services. Nominated and selected for the publication Compendium of Good Practice University-Regional Development Engagement Initiatives.

$160,000 (2001-2) Rural and remote parenting support to pre-school and primary school aged children WCS and UniSA Whyalla (School of Psychology). Funded by Commonwealth Department of Family and Community Services. Farrin, J & Dollard, M., Katsiavos, D.

$20,000 Dawson, A., Dollard, M.F., Blue, I., & Wilkinson, D. (2002). Centre for Remote Area Nurses Association Personal Support Network evaluation: Providing high quality support and services to remote area health practitioners. South Australian Centre for Rural and Remote Health and the Work& Stress Research Group, Adelaide.

Okayama Resolutions



Work and Stress Research Group

International Journal of Rural Psychology


I teach the following courses

BEHL 4004Advanced Work and Organisational Psychology
BEHL 3012Health Psychology
BEHL 3008Work and Organisational Psychology
BEHL 4007Contemporary Issues in Work and Organisational Psychology


Professional associations

Australian Psychological Association (Organisational College)

Northern Areas and Spencer Gulf Association of Psychologists

Womens' Executive Development, Australian Universities Technology Network


Qualifications

BSc(Hons), University of Adelaide, 1981

Grad Dip Psych Practice, UniSA, 1991

PhD, University of Adelaide, 1996


Research interests

  • rural psychology
  • psychosocial risk factors

Research publications

Books

Dollard, M. F., Winefield, A.H., Winefield, H.R. (Eds)(2003). Occupational Stress in the Service Professions. Taylor and Francis: London, ISBN 0-415-26760-9

Dollard, M. F., Winefield, H. R., & Winefield, A. H. (2001). Occupational strain and efficacy in human service workers. The Netherlands: Kluwer Academic Publishers.

Dollard, M. F. (1996). Work stress: Conceptualisations and Implications for Research Methodology and Workplace Intervention. (PhD Thesis). Whyalla: Work and Stress Research Group, University of South Australia. ISBN 0-86803-269-7

Book Chapters

Kang, S. Y., Staniford, A., Dollard, M.F., Kompier, M. (2008). Knowledge Development and Content in Occupational Health Psychology: A Systematic Analysis of the Journal of Occupational Health Psychology, and Work & Stress, 1996-2006, pp 27-63. In J. Houdmont & S. Leka & (Eds), Occupational Health Psychology: European Perspectives on Research, Education and Practice (Vol. 3), Maia, Portugal: ISMAI Publishers.

Dollard, M.F., le Blanc, P., & Cotton, S. (2008). Participatory action research as work stress intervention, In Ed Katharina Näswall, Johnny Hellgren, & Magnus Sverke Balancing work and well-being: The individual in the changing working life. Cambridge University Press.

Dollard, M. (2007). Necrocapitalism: Throwing away workers in the race for global capital. In J. Houdmont & S. McIntyre (Eds), Occupational Health Psychology: European Perspectives on Research, Education and Practice (Vol. 2), Maia, Portugal: ISMAI Publishers, pp. 169-193.

Dollard, M., & Knott, V. (2007). Stress, Chapter 16, International Bacculareate Psychology textbook

Dollard, M. F., & de Jonge, J. (2003). Measurement and methodological issues in work stress research. Chapter 3. In M.F. Dollard, A.H. Winefield, & H. R. Winefield, Occupational Stress in the Service Professions, London: Taylor & Francis.

Dollard, M. F. (2003). Introduction: Costs, theoretical approaches, research designs. In M.F. Dollard, A.H. Winefield, & H. R. Winefield, Occupational Stress in the Service Professions, London: Taylor & Francis.

Dollard, M. F. (2003). Conclusion: Themes, Policy Implications, Relevance and Future Research In M.F. Dollard, A.H. Winefield, & H. R. Winefield, Occupational Stress in the Service Professions, London: Taylor & Francis.

Cotton, S. J., Dollard, M. F., de Jonge, J., & Whetham, P. (2003). Stress in the Clergy. In M.F. Dollard, A.H. Winefield, & H. R. Winefield, Occupational Stress in the Service Professions, London: Taylor & Francis, pp. 307-353.

Lushington, K., Dollard, M. F., & Knott, V. (2003). Sleep Stress and Arousal. In P. Whetham & A. Day (Eds). Essentials Key Ideas Psychology textbook, pp 200-221. Adelaide: Gillingham Printers.

Lushington, K., Dollard, M. F., & Knott, V. (2003). Experiences, events, and interventions In P. Whetham & A. Day (Eds). Essentials Key Ideas Psychology textbook, pp 221-230. Adelaide: Gillingham Printers.

Lushington, K., Dollard, M. F., Knott, V, & Lamond, N. (2003). Social issues and personal growth In P. Whetham & A. Day (Eds). Essentials Key Ideas Psychology textbook, pp230-248. Adelaide: Gillingham Printers.

Lushington, K., Dollard, M. F., Knott, V., & Lamond, N. (2003). Methods of investigation. In P. Whetham & A. Day (Eds). Essentials Key Ideas Psychology textbook, pp248-257. Adelaide: Gillingham Printers.

Lushington, K., Dollard, M. F., Knott, V., & Lamond, N. (2003). Ethical Issues. In P. Whetham & A. Day (Eds). Essentials Key Ideas Psychology textbook, pp 257-264. Adelaide: Gillingham Printers.

Dollard, M. F. & Winefield, A. H. (2002) Foundation Chapter (Invited). Mental Health: Overemployment, Underemployment, Unemployment and Healthy Jobs. In Mental Health Promotion and Work: Issues and Perspectives, Lou Morrow, Irene Verins, Eileen Willis (Eds) Joint publication of Auseinet and VicHealth, Publisher Auseinet.ISBN: 0 9587228 5 4 pp1-41. Also featured in http://www.auseinet.com/resources/auseinet/mhw/index.php Mental health and Work in the Australian eJournal for the Advancement of Mental health. Professor Graham Martin Editor in Chief. http://auseinet.flinders.edu.au/journal/, vol 1, pp1-26.

De Jonge, J., & Dollard, M. F. (2002). Stress in the Workplace. Australian Master OHS and environment guide. CCH Australia Ltd, Sydney. Chapter 36, pp 571-591.

Farrin, J., Dollard, M. F., & Court, J. (2000). Census of rural psychologists. In M Dollard, J Farrin & P Munn (Eds). Rural Psychology, Volume II, Proceedings of the 4th Regional Australia Conference, University of South Australia, Adelaide.

Refereed Journal Articles

Staniford, A., Dollard, M.F., Guerin, B. (2009, in press, 11th Feb 2009). Stress and help seeking for drought-stricken citrus growers in the Riverland of South Australia Australian Journal of Rural Health

Hall, G., Dollard, M.F., Tuckey et al (2009, in press). Predicting work-family conflict from burnout in police officers Journal of Occupational and Organisational Psychology

Chrisopolous, S., Dollard, M.F., Winefield, A.H. & Dormann, C. (2009, in press). Increasing the probability of finding an interaction in work-stress research: A two wave longitudinal test of the triple - match principle. Journal of Occupational and Organisational Psychology

Bakker, A. B., Demerouti, E., & Dollard, M. F (2008). Do Job Demands Influence One’s Partner’s Well-being? A Study on Spillover and Crossover. Journal of Applied Psychology, 93, 901-911.IF 2.85

Knott, V., Heitmann, M., Dollard, M.F., & Winefield, A.H. (2008). Trust and risk in the Correctional Services work environment: Having the heart. International Journal of Forensic Psychology,

Knott, V., Mellington, T., Dollard, M.F., & Winefield, A.H. (2009, in press). The experience of workplace bullying by Australian correctional officers. Australian New Zealand Journal of Occupational Health and Safety.

Wallis, A., & Dollard, M. (2008). Local and global factors in work stress: The Australian dairy farming exemplar. Scand J Work Environment and Health (Special Issue, Supplement), 6, 15-21.

Lewig, K.A., Xanthopoulou, D., Bakker, A.B., Dollard, M.F., & Metzer, J.C. (2007). Burnout and connectedness among Australia volunteers: A test of the Job Demands-Resources model Journal of Vocational Behaviour, 429-445

Dollard, M. F. Skinner, N., Tuckey, M. R., & Bailey, T. (2007). National Surveillance of Psychosocial Risk Factors in the Workplace: An International Overview. Work and Stress, 21, 1-29.

Hoggan, B., & Dollard, MF. (2007). Effort-reward imbalance at work and driving anger in an Australian Community Sample. Accident Analysis & Prevention, 39, 1286-1295.

Xanthopoulou, D., Bakker, A. B., Dollard, M. F., Demerouti, E., Schaufeli, W. B., Taris, T. W., & Schreurs, P. J. G. (2007). When do job demands particularly predict burnout: Different Combinations of Job Demands and Resources Predict Burnout, Journal of Management Psychology.

Hassan, Z., & Dollard, M.F. (2007) Work-Life Balance: Importance and Challenges. Sarawak Development Journal

Dollard, M.F., LaMontagne, A.D., Caulfield, N., et al. (2007). Job stress in the Australian and International Health and Community Services Sector; A review of literature, International Journal of Stress Management, pp. 417- 445.

Moyle, T., Dollard, M.F., Biswas, S. (2006). Personal and economic empowerment in rural Indian women: A self-help group approach. International Journal of Rural Management, 2, 245-267.

Bakker, A.B., Van Der Zee, K.I., Lewig, K.A., & Dollard, M.F. (2006). The relationship between the big five personality factors and burnout: A study among volunteer counsellors. Journal of Social Psychology, 146, 31-50.

Delfabbro, P.H., Winefield, A.H., Dollard, M. et al. (2006). Peer and teacher bullying in South Australian secondary students: Prevalence and psychosocial profiles. British Journal of Educational Psychology.

Delfabbro, P.H., Winefield, A.H., Dollard, M et al. (2006). A psychosocial profile of adolescents involved in high-risk behaviours in South Australia: A comparison of gambling and other high risk behaviours. Gambling Research, 18, 64-86

Macklin, D., Smith, L., & Dollard, MF. (2006). Public and Private Sector Work Stress: Workers compensation, levels of distress and the demand-control-support model. Australian Journal of Psychology, 58, 3, 130-143.

Ellis, B., Sawyer, J., Boxall, D., Macklin, D., & Dollard, M.F. (2006). Perceptions of rural academia, International Journal of Rural Psychology, 7, 2, 1-16, http://www.ruralpsych.com.

Delfabbro, P., Anderson, S., Dollard, M. F, Winefield, AH, Trainor, S. (2004). The psychological well being and health risk behaviours of Australian adolescents: regional and gender differences. International Journal of Rural Psychology, 4, 1-18.

Smith, L., Roman, A., Dollard, M. F., Winefield, A. H & Seigrist, J. (2005) Effort-reward imbalance at work: The effects of work stress on anger and cardiovascular disease symptoms in a community sample. Stress Medicine, 21, 113-128.

Delfabbro, P.H., Winefield, A.H., Trainor, S., Dollard, M., Anderson, S., & Metzer, J. (in press 2006). Peer and teacher bullying in South Australian secondary students: Prevalence and psychosocial profiles. British Journal of Educational Psychology, (accepted July 2004).

Delfabbro, P.H., Winefield, A.H., Dollard, M. et al. (in press 2006). A psychosocial profile of adolescents involved in high-risk behaviours in South Australia: A comparison of gambling and other high-risk behaviours. Gambling Research (accepted October, 2005).

Dollard, M. F., Biswas, S., & Lynch, J. (2004). Developing and Contextualising a Knowledge Base in Rural Work Psychology: Rural development, rural women and entrepreneurship in India and Australia. International Journal of Rural Psychology. http://www.ruralpsych.com

Dollard, M. F., Dormann, C., Boyd, L., Winefield, A. H.& Winefield, H. R. (2003). Unique aspects of stress in human service work. Special Issue on Occupational Stress and Well-being, Australian Psychologist, 38, 84-91.

Farrin, J., Dollard, M. F., & Cheers, B. (2005). Homeless youth in the country: Expolring options for change, Youth Studies Australia, 24, 31-36.

Dollard, M. F. & Knott, V. (2004). Incorporating psychological issues into our conceptual models of OHS, The Journal of Occupational Health and Safety, 20, 345-358.

Caulfield, N., Dollard, M. F., Chang, D., & Elshaug, C. (2004). A review of Occupational Stress Interventions in Australia. International Journal of Stress Management, 11, 149-166.

Lewig, K., & Dollard, M. F. (2003). Can I help you? Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers. Special Issue, European Journal of Work and Organisational Psychology, 12, 366-392.

Dollard, J. T., Dollard, M. F. Byrne, S., Byrne, M. (2003). Correctional Officers rating of prisoner adjustment on entry to prison. International Journal of Forensic Psychology, 1, 92-102.

Dollard, M. F., Dormann, C., Boyd, L., Winefield, A. H.& Winefield, H. R. (2003). Work demands and stress in human service workers Special Issue on Occupational Stress and Well-being, Australian Psychologist, 38, 84-91.

Sawyer, J., Dollard, M. F., & Farrin, J. (2002). Ergonomic Awareness, Work Environment, Health and Job Satisfaction in Computer Users. Journal of Occupational Health and Safety, 18,247-257.

Cotton, S. J., Dollard, M. F., de Jonge, J. (2002). Stress and Student Job Design: Satisfaction, Well-Being, and Performance in University Students. International Journal of Stress Management, 9, 147-162.

Lewig, K. A. & Dollard, M. F. (2001). Social construction of work stress: Australian news-print media portrayal of work stress 1997-98. Work & Stress, 15, 179-190.

de Jonge, J., Dormann, C., Landeweerd, J. A., Dollard, M. F. Janssen, P. M., Nijhuis, F. J. N. (2001). Testing reciprocal relationships between job characteristics and psychological outcomes: A cross-lagged structural equation model. Journal of Occupational and Organisational Psychology, 74 (1), 29-46.

Trubshaw, E. A., & Dollard, M. F. (2001). The representation of work stress in a South Australian public hospital. Reviews of annual reports 1985-1997, Journal of the American Association of Occupational Health for Nurses, 437-445.

Dollard, M. F., Farrin, J. & Heffernan, P. (2001). A model for improved health of rural and indigenous Australians through education, support and training for psychologists. Good Health, Good Country, 6th National Rural Health Conference, Conference Monograph, National Rural Health Alliance.

Winefield, H. R., Dollard, M. F. & Winefield, A. H. (2000). The role of supervisors in job stress: Part of the solution or part of the problem? Journal of Occupational Health and Safety, 16, 343-351.

Shafik, S., & Dollard, M. F. (2000). Issues in the practice of Australian Rural and Remote Clinical Psychology. International Journal of Rural Psychology, www.ruralpsych.com.

Court, J., & Dollard, M. F. (2000). Australian rural psychology-paradigm shifting. International Journal of Rural Psychology, www.ruralpsych.com.

Hayhoe, S., & Dollard, M. F. (2000). Information and computer technology use in Australian Social Work education, Australian Social Work, 53, 21-29.

De Jonge, J., Dollard, M. F., Dormann, C., le Blanc, P. M., & Houtman, I. L. D. (2000). The Job Demand-Control Model: Specific demands, specific control, and well defined groups. International Journal of Stress Management, 7, 269-287.

Farrin, J. & Dollard, M. F. (2000). Rural experience of South Australian Psychology Academics. In M Dollard, J Farrin & P Munn (Eds). Rural Psychology, Volume II, Proceedings of the 4th Regional Australia Conference, University of South Australia, Adelaide.

Ellis, B., Dollard, M. F., & Sawyer, J. (2000) Rural academics and rural/regional communities: A symbiotic relationship. In M Dollard, J Farrin & P Munn (Eds). Rural Psychology, Volume I, Proceedings of the 4th Regional Australia Conference, University of South Australia, Adelaide.

Dollard, M. F. , Winefield, H. R., Winefield, A. H., & de Jonge, J. (2000). Psychosocial job strain and challenge in human service workers: A test of the Demand-Control-Support Model. Journal of Occupational and Organizational Psychology, 73, 501-510.

Dollard, M., Shafik, S., Court, J., & Heffernan, P. (2000). Rural Psychology and education Rural Internships for clinical psychology students. In M Dollard, J Farrin & P Munn (Eds). Rural Psychology, Volume II, Proceedings of the 4th Regional Australia Conference, University of South Australia, Adelaide.

Dollard, M. F., Rogers, L., Cordingly, S., & Metzer, J. C. (1999). Volunteer work: Managing the quality of life. Third Sector Review, Volume 5, No.2, 5 - 24.

Dollard, M. F. , Winefield, H. R., & Winefield, A. H. (1999). Predicting "stress leave" compensation claims and return to work in welfare workers. Journal of Occupational Health Psychology, 4, 279-287.

Dollard, M. F., & Metzer, J. C. (1999). Psychological research, practice and production: The occupational stress problem. International Journal of Stress Management, 6, 4, 241-254.

Dollard, M. F., Winefield, H. R., & Winefield, A. H. (1999). Burnout and job satisfaction in rural and metropolitan social workers. Rural Social Work, 4, 12-34.

Dollard, M. F. & Walsh, C. (1999). Illusory correlation: Is work stress really worse in the public sector? Journal of Occupational Health and Safety, 15. (3), 219-231.

Dollard, M. F., & Winefield, A. H. (1998). A test of the demand-control/support model of work stress in correctional officers. Journal of Occupational Health Psychology, 3, 1-23.

Dollard, M. F., Forgan, R., & Winefield, A. H. (1998). Five year evaluation of a work stress intervention plan. Journal of Occupational Health and Safety, 14, 159-165.

Metzer, J. C., Dollard, M., Rogers, L., & Cordingley, S. (1997). Quality of work life in volunteers. Australian Journal on volunteering, 2, 8-15.

Dollard, M. F., Heffernan, P., Winefield, A. H., & Winefield, H. R. (1997). Conducive production: How to produce a PAR worksite proposal. New Solutions, A Journal of Environmental and Occupational Health Policy, 7, 58-70.

Dollard, M. F., & Winefield, A. H. (1996). Managing occupational stress: A national and international perspective. International Journal of Stress Management, 3, 69-83.

Dollard, M. F., & Winefield, A. H. (1995). Trait anxiety, work demand, social support and psychological distress in correctional officers. Anxiety, Stress and Coping, 8, 25-35.

Dollard, M. F., & Winefield, A. H. (1994). Organizational response to recommendations based on a study of stress among correctional officers. International Journal of Stress Management, 1, 81-101.

Research articles under review / in preparation

Dollard, M. F., Le Blanc, P., & Cotton, S. (2004) (invited chapter-edited book in progress). Participatory action research as occupational stress intervention.

Macklin, D., & Smith, L., Dollard, M. F. (2004). (under review). Public and Private Sector Work Stress: Workers compensation, levels of distress and the demand-control-support model. Australian Journal of Psychology.

Chrisopoulos, S., Dollard, M. F., & Dormann, C. (resubmitted). The role of Customer–related Social Stressors, social support and reciprocity in Australian radiation therapists: A validation of the CSS scales. Journal of Occupational Health Psychology.

Online Articles

These articles are available by clicking on the link

Lewig, K., & Dollard, M. F. (2003). Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers. Special Issue, European Journal of Work and Organisational Psychology, 12, 366-392.

Cotton, S. J., Dollard, M. F., de Jonge, J. (2002). Stress and Student Job Design: Satisfaction, Well-Being, and Performance in University Students. International Journal of Stress Management, 9, 147-162.

Caulfield, N. , Chang, D., Dollard, M. F., & Elshaug, C. (2004). A review of occupational stress interventions in Australia. International Journal of Stress Management, 11, 149-166.

Duraisingam, V., & Dollard, M.F. (2005). The management of psychosocial risk factors in Indian rural development workers. International Journal of Rural Management, 1, 97-123.

Dollard, M. F. & Winefield, A. H. (2002). Mental Health: Overemployment, Underemployment, Unemployment and Healthy Jobs. In Mental Health Promotion and Work: Issues and Perspectives, 1, 1-26.

Lewig, K. A. & Dollard, M. F. (2001). Social construction of work stress: Australian news-print media portrayal of work stress 1997-98. Work & Stress, 15, 179-190.

Hayhoe, S., & Dollard, M. F. (2000). Information and computer technology use in Australian Social Work education, Australian Social Work, 53, 21-29.

De Jonge, J., Dollard, M. F., Dormann, C., & le Blanc, P. M., & Houtman, I. L. D. (2000). The Job Demand-Control Model: Specific demands, specific control, and well defined groups. International Journal of Stress Management, 7, 269-287.

Dollard, M. F. & Walsh, C. (1999). Illusory correlation: Is work stress really worse in the public sector? Journal of Occupational Health and Safety, 15(3), 219-231.

Dollard, M. F., & Metzer, J. C. (1999). Psychological research, practice and production: The occupational stress problem. International Journal of Stress Management, 6, 4, 241-254.

Dollard, M. F., Forgan, R., & Winefield, A. H. (1998). Five year evaluation of a work stress intervention plan. Journal of Occupational Health and Safety, 14, 159-165.

Reports

Government Commissioned

MacDonald, A., Way, S., Chang, D., Alexander, S., & Dollard, M. F. (2003). Best practice model of public sector personnel selection. Office for Commission of Public Employment, Adelaide.

Dollard, M. F., Knott, V., Galluccio, J., Robertson, M., Lawton, D., Winefield, A.H., Bateson, C. & Correll, M. (2002). Evaluation of Psychologically Based Workers’ Compensation Claims in the Public Sector. OCPE, Adelaide. http://www.ohsim.ocpe.sa.gov.au/im/pdf/psychexecsumm.pdf

Dollard, M. F. (2001). Work stress theory and interventions: from evidence to theory. In the National Occupational Health and Safety Commission Symposium on the OHS Implications of Stress, National Occupational Health and Safety Commission, Commonwealth of Australia (pp 3-57).

Farrin, J., & Dollard, M. F. (2000). Rural Clinical Psychology Handbook. Whyalla: University of South Australia, Rural Work Research Unit, Commonwealth Department of Health and Aged Care: Rural Health Support Education and Training Grant.

Dollard, M F., Shafik, S., Farrin, J., & Heffernan, P. (2000). Rural Internships for Clinical Psychology Students. Whyalla: University of South Australia, Rural Work Research Unit. (available also as an abridged pamphlet). Commonwealth Department of Health and Aged Care: Rural Health Support Education and Training Grant.

Dollard, M. F., Winefield, A. H., & Winefield, H. R. (1997). A Review of Occupational Strain in the Department for Family and Community Services, Department for Family and Community Services, Department of Labour.

Dollard, M. F., Winefield, A. H., & Mc Guirk, E. T. (1992). Study into Stress Among Correctional Service Officers, Techsearch Inc. 183 page monograph, Department of Correctional Services.

National Evaluation

$20,000 Personal Support Network Evaluation (including Bush Crisis Line), South Australian Centre for Rural and Remote Health and the Work & Stress Research Group, 2002.

Local Government

Dollard, M. F. (1995). Hydrotherapy pool needs analysis. Whyalla: Techsearch.

Organisational/Industry

Wallis, A., & Dollard, M. F. (2003). Modelling work stress in dairy farmers and trialing supportive interventions in the context of economic upheaval from price deregulation. DairySA, ARC, Adelaide.

Cotton, S. J., & Dollard, M. F., & de Jonge, J. (2003). Salvation Army well-being study: Final Report Time 2. Work and Stress Research Group, Adelaide, Salvation Army Southern Territories

Dawson, A., Dollard, M. F., Blue, I., & Wilkinson, D. (2002). CRANA Personal Support Network evaluation: Providing high quality support and services to remote area health practitioners. South Australian Centre for Rural and Remote Health and the Work & Stress Research Group, Adelaide.

Cotton, S. J., & Dollard, M. F. (2001). Salvation Army well-being study: Final Report Time 1. Work and Stress Research Group, Whyalla, Salvation Army Southern Territories.

Cotton, S. J., Dollard, M. F., Verran, K. (2001). Relocation package for Salvation Army officers. Work and Stress Research Group, Whyalla, Salvation Army Southern Territories.

Conference Papers

De Jonge, J., Cotton, S. J., & Dollard, M.F. (2005). A longitudinal test of the JDR model in Australian Clergy, Second ICOH International Conference on Psychosocial Factors at Work August 23rd - 26th, 2005 in Okayama, Japan.: http://www.wops2005.jp

Dollard, M.F. (2005). A stocktake of work stress legislation and prevention, intervention and management strategies currently being trialled in workplaces around Australia, In Kowakami, N & Kompier, M. Chairs. National Strategies for Job Stress Prevention: A Global Perspective; Symposium Chairs, Second ICOH International Conference on Psychosocial Factors at Work August 23rd - 26th, 2005 in Okayama, Japan.

Dollard, M.F. (2005) Stress Prevention Pilot 2005, Australia, In Elo, A, and Mikkelson, A. Symposium. .The development of psychosocial working conditions Second ICOH International Conference on Psychosocial Factors at Work August 23rd - 26th, 2005 in Okayama, Japan.: http://www.wops2005.jp

Dollard, M. F. Duraisingam, V., Wallis, A., & Biswas, S. Psychosocial risk from one end of the spectrum to the other: The reach of the global economy. In Karasek, R., & Dollard, M.F. Chairs. Methodological issues in international labour psychosocial hazard identification, symposium, Second ICOH International Conference on Psychosocial Factors at Work August 23rd - 26th, 2005 in Okayama, Japan.: http://www.wops2005.jp


Expertise for Media Contact

I am able to provide media comment in the following areas of expertise:

Discipline: Psychology

  • Psychology
  • Work and Stress Research

Research Degree Supervisor

Interested in work stress research and related aspects, bullying, violence, etc. Rural psychology, rural work psychology, organisational studies

Current Projects:

Flash Point in the Third Sector: A longitudinal examination of clergy well-being using a participato
 Sarah Cotton.
Consistent with the human service literature, it was evident that a mismatch between high demands and lack of resources has led to serious consequences for clergy well-being and the church to the point of an occupational crisis. Despite this crisis, there has been little research (particularly theoretical) conducted to inspire effective interventions. In an attempt to address such a gap, this thesis argues for the value of a participative and integrative approach to understand and address issues of clergy well-being within the context of The Salvation Army. Specifically, it argues that collaborative methodologies such as Participatory Action Research (PAR) can lead to more meaningful advances in helping to bridge the gap between research and action through the direct involvement of workers and management in their ‘lived experience’. Moreover, the use of the extended Job Demands-Resources (JD-R) Model with its holistic focus (Health and Motivation) and its capacity to encapsulate both general and specific constructs, is argued to be the most appropriate level of theory development to understand clergy well-being and develop the foundations for an emerging model of work stress at this critical time. In line with both the foundations of PAR, and the extended JDR-Model, the study consists of a multi phased design including five cycles: CYCLE 1: In-depth Interviews (N=20); CYCLE 2: Pilot Study (N=33, 70%); CYCLE 3: Cross-Sectional Study (N=362, 69%) including eleven Feedback/Focus Groups to participants around Australia (N=327, 58%); CYCLE 4: Relocation Study including four waves of data to monitor the effects of relocation as well as a selection of supportive interventions to encourage well-being and enhance efficacy during the relocation process; and CYCLE 5: Longitudinal analysis (N=402, 72%) with a matched sample of N=294 (53%) that was tested using a two-step structural equation modeling approach as suggested by Cole and Maxwell (2003). Taken togeth
The Landscape of dairy farmer distress: Developing a local work stress model for SA dairy farmers
 Alison Wallis.
The aim of this PhD research was to investigate the causal relationships between dairy farmer work stressors and mental health, using the Job Demand-Control model as a theoretical framework. The Job Demand-Control model emphasises the responsibility of organisations to deal with job strain. It postulates that jobs which are high in demands, but low in control will cause psychological strain. General job demand and control issues have been proven to affect psychological health in numerous studies since the model’s development. However, there is also room within the model to address job-specific concerns that in a self-employed population such as dairy farming might be expected to be of equal or higher salience for health than general demands and control. Dairy farmers have recently entered a free market economy since deregulation of their industry, which has exposed them to fluctuations in milk prices that are driven by world events. In addition to deregulation, dairy farmers are vulnerable to a number of stressors that appear to be increasing. These include declining terms of trade, where the profit margin between input and output costs is diminishing, environmental regulation pressures from the community and the government, labour management and increasing reliance on technology for successful farming. Therefore, this research measured both the general job demand and control issues and dairy farming job-specific stressors. The methodology included interviewing dairy farmers and industry workers (N=18), which informed the two-wave (one year time lapse) longitudinal survey. The time 1 survey (N=348) covered a wide range of potential dairy farm stressors and four mental health/job satisfaction outcome scales. The time 2 survey of the same sample (N=195) covered a reduced range of stressors and the same four outcome measures. Cross sectional results revealed that general job demand and control issues were related to strain amongst the dairy




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